Warranty Policies

Solar Fridge

  • Main body: the solar fridge itself comes with a 1-year warranty, besides, the compressor 2-year warranty.
  • Within 30 days of purchase: Items can be returned for a full refund or replacement, we will cover return shipping due to quality issues, buyer pays return shipping and replacement shipping due to non-quality issues (Also restocking fee may apply for the condition of non-quality issue return).
  • Within 30 days to 6 months: Items can be replaced new or refurbished due to quality issues, we will cover return shipping. Items can be replaced with a restocking fee due to non-quality issues, buyer pays for all shipping.
  • Within 6 months to 1 year: Items can be replaced refurbished due to quality issues, buyer pays for all shipping.
  • Within 1 year to 2 years: Compressor would be replaced refurbished or repaired due to quality issues, buyer pays for the shipping fee.
  • Accessories: The generator accessories come with a 6-months warranty.
  • Within 30 days of purchase: Items can be returned for a full refund or replacement, we will cover return shipping due to quality issues, buyer pays return shipping and replacement shipping due to non-quality issues.
  • Within 30 days to 6 months: Items can be replaced new or refurbished due to quality issues, we will cover return shipping. Items can be replaced with a restocking fee due to non-quality issues, buyer pays for all shipping.

Solar Panel Module with frame

  • Panel: The solar panel itself comes with a 5-year workmanship warranty and a 25-year 85% output warranty.
  • Within 30 days of purchase: Items can be returned for a full refund or brand-new replacement, we will cover return shipping due to quality issues, buyer pays return shipping and replacement shipping due to non-quality issues.
  • Within 30 days to 6 months: Items can be replaced new or refurbished due to quality issues, we will cover return shipping. Items can be replaced with a restocking fee due to non-quality issues, buyer pays for all shipping.
  • Within 6 months to 1 year: Items can be replaced refurbished due to quality issues, we will cover return shipping.
  • Within 1 year to 5 years: Items can be replaced refurbished due to quality issues, buyer pays for all shipping.
  • Accessories:
  • Within 30 days of purchase: Items can be returned for a full refund or brand-new replacement, we will cover return shipping due to quality issues, buyer pays return shipping and replacement shipping due to non-quality issues.
  • Within 30 days to 6 months: Items can be replaced new or refurbished due to quality issues, we will cover return shipping. Items can be replaced with a restocking fee due to non-quality issues, buyer pays for all shipping.
  • Within 6 months to 18 months: Items can be replaced refurbished due to quality issues, we will cover return shipping.
  • Within 18 months to 5 years: Items can be replaced refurbished due to quality issues, buyer pays for all shipping.

Portable Solar Panels

  • Main body: The solar panel itself comes with an 18-months workmanship warranty and a 25-year 85% output warranty.
  • Within 30 days of purchase: Items can be returned for a full refund or replacement, we will cover return shipping due to quality issues, buyer pays return shipping and replacement shipping due to non-quality issues.
  • Within 30 days to 6 months: Items can be replaced new or refurbished due to quality issues, we will cover return shipping. Items can be replaced with a restocking fee due to non-quality issues, buyer pays for all shipping.
  • Within 6 months to 18 months: Items can be replaced refurbished due to quality issues, buyer pays for all shipping.
  • Accessories:
  • Within 30 days of purchase: Items can be returned for a full refund or replacement, we will cover return shipping due to quality issues, buyer pays return shipping and replacement shipping due to non-quality issues.
  • Within 30 days to 6 months: Items can be replaced new or refurbished due to quality issues, we will cover return shipping. Items can be replaced with a restocking fee due to non-quality issues, buyer pays for all shipping.
  • Within 6 months to 18 months: Items can be replaced refurbished due to quality issues, buyer pays for all shipping.

Generators

  • Main body: The generator itself comes with a 1-year warranty.
  • Within 30 days of purchase: Items can be returned for a full refund or replacement, we will cover return shipping due to quality issues, buyer pays return shipping and replacement shipping due to non-quality issues.
  • Within 30 days to 6 months: Items can be replaced new or refurbished due to quality issues, we will cover return shipping. Items can be replaced with a restocking fee due to non-quality issues, buyer pays for all shipping.
  • Within 6 months to 1 year: Items can be replaced refurbished due to quality issues, buyer pays for all shipping.
  • Accessories: The generator accessories come with a 6-months warranty.
  • Within 30 days of purchase: Items can be returned for a full refund or replacement, we will cover return shipping due to quality issues, buyer pays return shipping and replacement shipping due to non-quality issues.
  • Within 30 days to 6 months: Items can be replaced new or refurbished due to quality issues, we will cover return shipping. Items can be replaced with a restocking fee due to non-quality issues, buyer pays for all shipping.

Solar Charge Controllers

  • Main body: The controller itself comes with a 1-year warranty.
  • Within 30 days of purchase: Items can be returned for a full refund or replacement, we will cover return shipping due to quality issues, buyer pays return shipping and replacement shipping due to non-quality issues.
  • Within 30 days to 6 months: Items can be replaced new or refurbished due to quality issues, we will cover return shipping. Items can be replaced with a restocking fee due to non-quality issues, buyer pays for all shipping.
  • Within 6 months to 1 year: Items can be replaced refurbished due to quality issues, buyer pays for all shipping.
  • Accessories: The generator accessories come with a 6-months warranty.
  • Within 30 days of purchase: Items can be returned for a full refund or replacement, we will cover return shipping due to quality issues, buyer pays return shipping and replacement shipping due to non-quality issues.
  • Within 30 days to 6 months: Items can be replaced new or refurbished due to quality issues, we will cover return shipping. Items can be replaced with a restocking fee due to non-quality issues, buyer pays for all shipping.